• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-06-2023 02:18 AM

HP Recommended
Operating System: Microsoft Windows 11

Dear Customer Support,

I am writing to report an issue with my HP Pavilion Gaming Laptop 15-ec2xxx. On May 1st, 2023, I updated the BIOS of my laptop as per the recommended instructions. However, since then, I have noticed a significant decrease in my laptop's battery life. The battery now drains within an hour of usage, which is highly inconvenient and disruptive to my work.

I have tried various troubleshooting steps, including disabling unnecessary programs and services, and optimizing power settings. However, none of these measures have helped resolve the issue.

I would appreciate it if you could investigate this matter and provide a solution as soon as possible. I rely on my laptop for work and this issue is causing significant disruption to my productivity.

Thank you for your attention to this matter.

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.