• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

so my hp 15-ef2000 wont charge beyond 87% can you share how i can fix this issue please.

HP Recommended

Try updating the BIOS, that's what I did and it worked for me, if you go back in the comments of the post you'll find that amazing guy give a link to it, just go there and update it. @jaztenkikijoejo

HP Recommended

so, I figured it out, but my new issue is my window version is not listed, is there an alternate route

HP Recommended

What do you mean by "window version is not listed"? I don't think I can help with that part since all the knowledge I currently have is listed in this discussion, you could make your own discussion and ask about the issue, I'm sure experts will reply and help you with it ASAP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.