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HP Recommended
OMEN by HP 15-dc1024na
Microsoft Windows 10 (64-bit)

The battery in the bottom of my laptop is heavily inflated; I have removed the battery as it is on the verge of explosion; it does not fit inside the case anymore.

1 REPLY 1
HP Recommended

@Aydin4 

 

Welcome to the HP Community --

 

You did the right thing, of course.

A bloated battery must be removed from the computer and replaced.

 

If you believe the battery presents a danger --

If you are concerned or even ambivalent,

Consider:

Remove the battery from your home.

Put the battery outside and away from anything flammable.

Contact your local fire department and ask about safe disposal options.

 

=================================================

Replacement - Parts and Procedure

Open

Maintenance and Service Guide 

Page 45

 

Description                                                           Spare part number
4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL     917724-855
3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL     L08855-855

 

=== --- === --- === --- === --- ===

HP Gallery Collection of “how-to” videos – Battery

 

Internal Batteries…

 

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

  • Use Categories to narrow the results. 
  • Select your Video

 

Example – Scroll down to Category

HP PC Service Videos | Remove and Replace Parts

 

Cntrl-F   Search the page for Replace the Battery HP or HP Battery

Find a similar model type to your system > Select and watch your Video

 

No Video for your exact system?

YouTube has many, many videos - expand your search beyond the HP gallery offerings...

 

=== --- === --- === --- === --- ===

Find / Check for parts at PartSurfer / HP Parts Store

 

Reference: HP Notebook PCs - Ordering HP Certified Replacement Parts

 

PartSurfer might be able to tell you exactly which parts came installed with your device.

 

  • For the most precise results, use your Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) in the Community

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" (or are missing from the list) are not available from HP.

 

NOTE

HP does not generally carry replacement batteries.

This is normal.

 

CHECK for the part number:  HP Parts Store

Part numbers marked as available for purchase can be purchased from HP

OR

When HP does not provide the part for retail purchase,

Use your search engine to find the part number - purchase a replacement battery at your favorite online store.

 

=== --- === --- === --- === --- ===

Warranty Check – Contact HP

 

If the battery is failing (or has failed) and the computer is still in Warranty, contact HP Technical Support.

 

Everywhere” Contact Information - HP Technical Support

Open > HP World-Wide Support

 Select your region and follow the prompts

 

Where to Find Additional Information about your device

Check your computer’s Website Support

Enter Serial Number in the Warranty Check box on the device home page

 

Warranty Check

 

NOTE: The online database results do not impact the actual contract.

 

 

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References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

OMEN by HP 15-dc1024na  

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.