Battery at 0% available (plugged in)

[Larron77]

Hi guys,

I started this thread yesterday and tried all the suggestions for battery diagnostics: https://h30434.www3.hp.com/t5/Gaming-Notebooks/Battery-plugged-in-not-charging/m-p/9241663#M62730 

My only question: Are these good replacement options, or is there a higher-capacity one that you would recommend?

https://www.ebay.com/itm/133786510604 

https://www.amazon.com/BOWEIRUI-Replacement-15-CX0058WM-L08934-1B1-L08855-855/dp/B07SQW48HK/ref=cm_c... 

[resistencia · Accepted solution]

Hi @Larron77 

the only battery you can use is a 3 cell battery and the part number is as follows

Battery (3-cell, 52 Wh) L08855-855

Original SR03XL L08934-2B1 L08855-855 Battery For HP OMEN 15-CE 17-CB0052TX new | eBay

[Larron77]

Hi @Resistencia,

Thank you so much! My laptop is a 17" HP Pavilion Gaming laptop (I've included it in the original message, but I don't know if others can see it). Will the battery you suggested still work with it?

[resistencia]

Yes, that is the original battery for your model, it is always important to find the original one, since it has programmed internal chips, and the non-original ones do not have them, but if you have no other alternative, buy a non-original one.