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Microsoft Windows 11

I have hp victus 15 ryzen 5 5600h gtx 1650 laptop. Its been more than a year but now when i charge it to 100% its battery goes directly from 100% to 94%. So is this normal or is there some problem with the battery?

product number-fb0040ax

1 REPLY 1
HP Recommended

HI @Vegeta1,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It’s not uncommon for laptop batteries to experience some degree of wear and reduced performance over time. However, a drop from 100% to 94% almost immediately after charging could indicate a few potential issues. Here are some steps to diagnose and address the problem:

1. Battery Calibration:

  • Sometimes, the battery’s calibration can become inaccurate. To recalibrate:
    1. Charge your laptop to 100%.
    2. Use it until it completely drains and shuts down.
    3. Leave it off for a few hours, then charge it back to 100% without interruption.

2. Check Battery Health:

  • Use Windows' built-in battery report:
    1. Open Command Prompt as an administrator.
    2. Type powercfg /batteryreport and press Enter. This generates a report.
    3. The report will be saved in your user folder. Open it to check the health and performance of your battery.

3. Update Drivers and BIOS:

  • Ensure your battery drivers and BIOS are up to date. Go to the HP Support website, enter your product number, and download the latest versions.

4. Power Settings:

  • Check your power settings in Windows:
    • Go to Settings > System > Power & battery.
    • Make sure your settings are optimized for battery life.

5. Consider Usage Patterns:

  • Running resource-intensive applications or settings (like high brightness) can affect battery performance. Monitor your usage habits.

6. Replace the Battery:

  • If the battery health report shows significant wear or if the issue persists, it may be time to consider replacing the battery.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

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Sneha_01- HP support
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