Battery drains faster after factory reset

[mhdfyz99]

I was getting a battery backup of 3-4 hours in a single full charge in my laptop. But due to some malware i have factory reset my laptop, now the battery backup has been reduced to 1.5-2 hours. I have disabled unwanted services and apps. I also troubleshoot and run battery checkups, but everythings seems normal.

[Dilip_18]

Hi@mhdfyz99,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Battery issues with the HP Pavilion Gaming Laptop. I apologize for the Inconvenience, 

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date.
• You can do Reset PC Keep my files from windows and check if it works. 

Hope this helps! Keep me posted. 

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