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Locked

‎02-17-2022 11:27 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Operating System: Microsoft Windows 11

I am playing Sleeping Dogs and while playing I noticed my battery drains even while charger connected. To test it I played Sleeping Dogs today for 5.5 hours consecutively and the battery level dropped from 99 to 72 even with charger connected. Performance and thermals are fine and GPU getting constant 90+ watts. Is this an hardware issue or some HP safety feature which stops charging while playing games? My previous laptop was from MSI it didn't drop battery level while staying connected. Please help as if this continues I'll never be able to play games while battery is low as it'll drain

Laptop model: omen 15-en1036ax

OS: Windows 11 with February 8th, 2022 update

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