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- HP Community
- Gaming
- Gaming Notebooks
- Battery plugged in - not charging

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11-19-2024 12:39 PM
but if you use only the battery does the laptop work?
put the AC charger directly into a power outlet, without passing through a power protector.
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11-19-2024 12:48 PM
try a power reset
HP PCs - How to power reset your computer | HP® Support
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11-19-2024 12:58 PM
It maybe that there is damage to the battery that is not detected, try opening the laptop and disconnecting the battery for 15 minutes.
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11-19-2024 01:35 PM
Is this a good option for replacement or is there a higher-capacity one that you would recommend?
https://www.amazon.com/BOWEIRUI-Replacement-15-CX0058WM-L08934-1B1-L08855-855/dp/B07SQW48HK/ref=cm_c...
11-20-2024 07:51 AM
I do not know the model of your laptop, you have not indicated it in your message, it is always best to look for the original battery and not use other brands if possible.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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