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‎07-26-2020 03:07 PM

HP Recommended
Product: HP Omen
Operating System: Microsoft Windows 10 (32-bit)

Greetings all. 

I purchased an HP Omen, however I find it having battery issues. I usually have my battery at 100% charging before I shut down. However, after not using my laptop for 2 weeks and turning it back on, the battery is at 0%. I’m really confused why the battery was drained when I didn’t even use it during these 2 weeks, I know for sure I have it shut down and not asleep. Perhaps it has to do with fast startup? Maybe windows update when I didn’t use it?

 

Thank you 

1 REPLY 1

‎07-26-2020 04:24 PM

HP Recommended

@Jimmy42 

 

I don't know why Microsoft and few other vendors (including HP) do not fix that. No matter what, batteries will drain when machines are off but NOT with that alarm speed.

 

Please try

 

                 https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-powered-off...

 

Regards.

BH
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