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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K3AV)
Microsoft Windows 11

I have a newly bought HP Victus  Laptop. The battery is great but it used to recharge till 100 %. Two days ago, this changed. Now, it recharges till 99 and never changes till 100. I have tried the HP Diagnostics and calibrated the battery too. Yet still, it is the same result.

1 REPLY 1
HP Recommended

Hi @vali_alhadi-1,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing battery issues with your Victus By HP 15.6 Inch Gaming Laptop 15-Fa0000 (599K3AV) wherein it does not charge 100%.

 

Please follow the steps listed below to update the drivers from device manager:

1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”. 
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Restart the computer. 
7) When the computer comes back up it should automatically find the driver. 
😎 Go to Device Manager. 
9) Expand Batteries. 
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software" 
Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 


I hope this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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