Bios Update Creates Unusable Power Regulation Settings

[Kurse2000]

HP ENVY Laptop 16t-h100

ProdID: 754d9av

[Jerry_57]

Thank you for sharing the details.

Please share the country/region.

[Kurse2000]

USA

[Jerry_57]

Thank you for sharing the details.

Kindly share the details below:

Full name:

Email ID:

Contact number:

Address:

We will set up service for your laptop if the unit is under warranty.

Kindly share the details in a private message.

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

[Kurse2000]

I see no option for private messages on either my profile or yours and when I click the hyperlink you gave me it says I have insufficient privileges to see the page.

Additionally, I primarily use this laptop for work, so any time I am without it I am concerned about. Please let me know what options are to minimize time I am without a device.

[Jerry_57]

Thank you for your response.

We have sent you a private message.

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

[Jerry_57 · Accepted solution]

Hi @Kurse2000,

Your laptop service request has been raised, and we’ve shared the order number with you in a private message.