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‎06-15-2026 08:22 AM

HP Recommended

Hello,

 

I have the i9/4060 model of this laptop. It has always run hard and hot, I think the cooler is probably underpowered for the system. I invested in a cooling pad for it and it has so far worked well. I took a BIOS update last week through windows update, and it must have changed power delivery settings to make the system more conservative with its power draw.

 

When I play a game now, the system will perform as expected until about 5 or so minutes, where the CPU will downclock to what I am assuming its minimum running clock speed is which is 400MHz. Every time, the exact same clock speed. This creates unusably slow performance in game until after 3 minutes or so it allows itself to get back up to around 2GHz. I have HP command center, and put it in performance mode to try to over-rule the firmware but to no avail. 

 

I need immediate resolution, because this update has essentially bricked a $2,500 laptop.

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