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    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Level 2
11 9 0 3
Message 31 of 50
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Didn't work for me too. 😞

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6 6 0 12
Message 32 of 50
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What did your said?

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Level 1
4 3 0 2
Message 33 of 50
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Not working for me too 😥

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11 9 0 3
Message 34 of 50
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It says "Unable to open BIOS signature"

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21 13 0 0
Message 35 of 50
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Hello everybody. 

If the built-in HP-TOOLS isn't helping you all can try restoring the BIOS using USB FLASH DRIVE. 

 

TO CREATE THE RECOVERY DRIVE PLS FOLLOW THIS ➡️ https://www.youtube.com/watch?v=t3S3KgcT-Ao 

TO RECOVER USING USB FOLLOW THIS ➡️  https://www.youtube.com/watch?v=zjAZ0DTX3aI

 

MAKE SURE THAT YOU BACKUP ALL OF YOUR DATA STORED IN YOUR BACKUP ED. 

AND FORMAT THE USB FROM "FILE EXPLORER" USING FAT32 FILE-SYSTEM ONLY. IF YOU USE ANY OTHER FILE SYSTEM THE BIOS PROGRAM WON'T RECOGNIZE YOUR USB OR IT WILL SHOW ANOTHER KIND OF FAILURE MESSAGE.

 

LET ME KNOW HOW DOES IT GO.

IF THAT ALSO DOSEN'T HELP PLS LET ME KNOW. 

 

NOTE : I AM NOT HP TECHNICIAN OR SUPPORT AGENT. I AM JUST AN OLD HP CUSTOMER. WHATEVER SOLUTIONS I SUGGEST YOU ARE DOING IT ON YOUR OWN RISK. I AM NOT RESPONSIBLE FOR ANY KIND OF FAILURE. IF YOU RAN INTO IT.

 

 

Learn how to create a BIOS recovery flash drive for HP notebooks that have had hard drive failure or no longer have the HP_Tools volume or partition. Learn m...
Learn how to restore the BIOS with a recovery flash drive on HP notebooks. The recover flash drive must have been created before attempting to recover the BI...
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Level 2
21 13 0 0
Message 36 of 50
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If the previous method does not work then.

Try this;

  1. SHUTDOWN WINDOWS. LET ALL OF THE LIGHTS GO "OFF"
  2. AFTER THE SHUTDOWN WAIT FOR 30 MINS. LET ALL THE COMPONENTS COOL DOWN.
  3. THEN PLUG IN YOUR CHARGER LET THE BATTERY CHARGE COMPLETELY.
  4. ONCE THE BATTERY IS CHARGED COMPLETELY BOOT INTO WINDOWS. MAKE SURE THAT YOU DON'T REMOVE THE CHARGER.
  5. CONNECT YOUR PC TO NETWORK
  6. THEN RUN "CMD" AS ADMIN AND TYPE " sfc/scannow "
  7. ONCE YOU GET THAT THERE IS NO CORRUPTION IN YOUR PC 
  8. THEN START THE WINDOWS UPDATE TROUBLESHOOTING. ONCE DONE CHECK FOR UPDATES IN WINDOWS UPDATE IF AVAILABLE.
  9. THEN GO TO THIS PC>RIGHT CLICK C; DRIVE>TOOLS>CHECK FOR ERRORS
  10. ONCE THEIR ARE NO ERRORS FOUND 
  11. RESTART YOUR PC
  12. ONCE YOU ARE BOOTED AGAIN . THEN OPEN RUN>type " prefetch">SELECT ALL THE FILES IN THAT FOLDER AND PERMANENTLY DELETE THEM.
  13. AGAIN RESTART YOUR PC. 
  14. AFTER THAT OPEN CMD AS ADMIN THEN TYPE THE FOLLOWING : powercfg/h off 
  15.  
  16. THEN OPEN TASK MANAGER>NAVIGATE>explorer.exe "RESTART IT"

NOTE : THE COMMAND powercfg/h off  WILL DISABLE HIBERNATION IN YOUR WINDOWS COMPLETELY. DO NOT REMOVE THE AC ADAPTOR

 

AFTER DOING ALL OF THESE TRY YOUR GAME IF THAT WORKS WITHOUT ANY PROBLEM. PLS ACCEPT THIS AS A SOLUTION 

 

I HOPE THAT THIS HELPS. IF THESE DOSEN'T WORK WAIT FOR AN HP TECHNICIAN TO LOOK INTO THIS MATTER.

 

NOTE : I AM NOT HP TECHNICIAN OR SUPPORT AGENT. I AM JUST AN OLD HP CUSTOMER. AND A TECH ENTHUSIAST WHATEVER SOLUTIONS I SUGGEST YOU ARE DOING IT ON YOUR OWN RISK. I AM NOT RESPONSIBLE FOR ANY KIND OF FAILURE. IF YOU RAN INTO IT.

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11 9 0 3
Message 37 of 50
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Doesn't work for me, but what work is Ryzen Controller application. I set temperature of my processor to 75C max and played  1h without any hibernation!

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Level 3
19 18 0 12
Message 38 of 50
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@VigneshBordikar

Thanks for your cooperation, but please, refrain from sending generic and trivial tips. We've been having troubles with the BIOS rollback, yet you're asking us to do that. The "scannow" command would be useless since it has nothing to do with the BIOS, but the system itself. Otherwise, repairing Windows would have fixed this problem. Deleting the prefetch folder is useless as well, since this problem has nothing to do with our installed applications at all. Disabling hibernation won't fix it too, since it would just let your laptop shut down when the system catches a temperature error. Again, thank for trying to help, but I assure you that after one month of waiting, we've tried all that's possible from our part. Sorry if I ask you again to refrain from continuing helping us, but this is HP's fault. They are the ones who are supposed to help us.

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Level 3
11 9 0 19
Message 39 of 50
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I will try The Ryzen Controller hoping that it does the trick . I think that the problem is with the processor not the GPU .

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Level 3
11 9 0 19
Message 40 of 50
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I've tried the Ryzen controller and set the maximum temp for the processor at 80 Celsius , but unfortunately the problem still persists. 😓

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