• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-07-2024 02:03 AM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck2000 (70W99AV)
Operating System: Microsoft Windows 11

Yeah, myself to blame. I can't boot into Windows 11. After tring to install Windows Sever 2022. I can get into the BIOS, via F10, but nothing I do seems to make a difference. Ideally, I would like to dispense with Bitlocker as it has only caused me grief. Otherwise, my recovery key (saved as text) doesn't work. It doesn't say it's the wrong key, only to effect that it doen't work. I can get into into a Command Prompt, but the "diskpart" option is not working. It just keeps taking me back to putting in my numeric keys. I have a Key ID of a letter and numbers and a Recovery Key ID, which is a mix of letters and numbers. Does any of that help? Grateful for any solution. Thanks.

Category:
1 REPLY 1

‎05-07-2024 11:25 AM

HP Recommended

Hey @peter333,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.