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‎10-04-2020 01:35 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

HI, I keep getting a blue screen error when playing some light gaming.

 

Error code: WHEA_UNCORRECTABLE_ERROR

 

So far completed the following. 

 

Windows updates. 

 

Any help would be great!

2 REPLIES 2

‎10-04-2020 02:38 PM

HP Recommended

Just completing a full windows restore to see if that resolves.

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‎10-07-2020 05:59 AM

HP Recommended

@XJ03YXJ

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please let us know if the issue persists after the reinstallation

 

Also let me know how you reinstalled Windows. Did you use the HP Recovery Media?

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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