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11-24-2022 05:05 PM
Sorry to hear that you are having problems ... I would like to help you.
|The Windows file system could be corrupt or there is a hard disk error or undefined sofware or technical error.|
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform Extensive Tests
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
11-25-2022 08:56 AM
To help you I just need to know the product number (p/n) xxxxxx#xxx of your notebook !
It looks something like this:
You will find this information on the back/rear of your notebook in small alphanumeric letters. Use a magnifying glass or the camera zoom feature on your smartphone to read it better.
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