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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming - 15-ec0062ax
Microsoft Windows 10 (64-bit)

Serial no. [Personal Information Removed]

Product Number 9LA60PA

3 REPLIES 3
HP Recommended

Hi @Prabhanshu0977 

 

Welcome to the HP Support Community. 

Thanks for bringing this to a notice.

 

I see that you are facing issues updating the BIOS of your system. Do not worry we are here to help you fix the issue.

 

May I know from when are you facing this issue?

May I know if you have made any decent hardware or software related changes to your system?

May I know from where are you performing the update?

 

Power up and tap the Esc key to enter the Startup Menu, press F1 for System Information, and check which version of the BIOS is currently installed.

 

Please let me know the error messages you are getting so that I can assist you further. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping.

NIRVANA_95
I am an HP Employee
HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @Prabhanshu0977 

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
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