Boot issue

Prince234 · ‎06-19-2026

Laptop won’t show any signs of life even when I place the charger In there no charging light

Hawks_Eye · ‎06-20-2026

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand the concern—when a laptop shows no power or charging light, it can feel quite limiting. Thank you for sharing the situation.

May I ask if you’ve already tried any troubleshooting steps so far? It would help to know the exact product details, such as the model name or number, so we can guide you more precisely.

In the meantime, here are a few basic checks you can perform:

Ensure the power adapter is firmly connected to both the laptop and the wall outlet.
Try a different wall socket to rule out power source issues.
If available, test with another compatible HP adapter to confirm whether the charger is functioning.
Disconnect any external devices (USB drives, peripherals) and attempt to power on again.

Could you share the model details and any steps you’ve already attempted? That will help us understand the situation better and provide tailored guidance.

We're looking forward to helping you get back up and running!

Regards,

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.

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