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‎07-31-2022 06:22 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0268tx
Operating System: Microsoft Windows 11

when i first time boot it in a day it doesn't boot only keyboard lights are on and screen lights up then i power shut down it and after few seconds again i boot it then it boots i am facing this problem from last 10 days.

Category:
1 REPLY 1

‎07-31-2022 03:59 PM

HP Recommended

Hello @karansaini 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Install/Update

HP PC Hardware Diagnostics UEFI

8.2.0.0 Rev.A56.1 MBJun 30, 2021Download

 

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(3) Please report your results

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