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‎07-31-2022 06:22 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0268tx
Operating System: Microsoft Windows 11

when i first time boot it in a day it doesn't boot only keyboard lights are on and screen lights up then i power shut down it and after few seconds again i boot it then it boots i am facing this problem from last 10 days.

Category:
1 REPLY 1

‎07-31-2022 03:59 PM

HP Recommended

Hello @karansaini 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Install/Update

HP PC Hardware Diagnostics UEFI

8.2.0.0 Rev.A56.1 MBJun 30, 2021Download

 

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(3) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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