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HP Recommended
OMEN Laptop - 15-ek0013dx
Microsoft Windows 11

Hi there.

 

I am experiencing some kind of hardware/graphical glitch issue with my HP OMEN 15-ek0013dx.

It is running Windows 11 and I bought it Certified Refurbished from a Microcenter in 2019.

It has been happening for a while now but thought I'd post and see if someone knew what to do about it.

 

Sometimes it will go away temporarily. Restarting the laptop or changing the refresh rate sometimes makes it go away, sometimes it does not. Essentially, there seems to be several rows of pixels at the bottom of the display 'repeating' those at the top of the screen. It's strange, though, because it also mirrors colors from the center of the screen image.

 

Anyone know what to do about this?

 

Video:

 

Photo:

IMG_8507.jpg

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