Bulged Battery on my Omen X Model 17-apxx Series

[Patelrishi1994]

Hi there, I purchased the Omen X laptop around December-2018. I recently noticed when I was putting my laptop inside a bag, That it was open from the front. So to check I unscrewed all the screws and found out that battry is bulging, So I went ahead and removed it. Please checkout the images attached and let me know if you can help me with this issue.

 

 

 

 

[Dilip_18]

Hi@Patelrishi1994,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issue with the Battery on the Omen X Laptop. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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