CPU Speed drops

[Glockness]

Specs

I7-10750H

32gb Ram

Rtx 2070 Super max  q

512gb  M.2 ssd

Model Number

15-dh1019nr

Problem

My  problem is that every time I play a game for longer then 5 minutes my CPU goes from 3-4 Ghz to .78 Ghz  and changing perform mode or plugging the charger back in does help it. It stays at a constant .78 Ghz and in turn makes FPS really bad.

[praveenbv]

@Glockness, Welcome to the HP Support Community!

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues with CPU usage is more on your Omen 15-Dh1019nr. Don't worry we'll work together to find a solution for you.

Update  HP Notebook System BIOS Update (Intel Processors)

Hope this helps! Keep me posted. 

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[jstuart83]

Are you using the AC adapter that came with the machine?  I ask because I tried the 330 watt adapter on my unit with an adapter cable and it pretty much did the same thing you described.  Once I went back to the "factory" power supply the issue goes away. 

[praveenbv · Accepted solution]

@Glockness

Greetings! 

  

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