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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Hp omen 15 ce015dx
Microsoft Windows 10 (64-bit)

The top surface in my hp omen feels so hot while playing graphic intensive games. When I checked the temperature in omen command center the temperature of the CPU is above 90 degrees. Is it normal or is there something that can be done to maintain the CPU temperature. Is it necessary to buy a cooling pad for the laptop?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @Marx1999, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand your laptop is getting overheated while playing the games.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your laptop?

 

As you mentioned your laptop is getting overheated while playing the games.

 

Gaming will raise the laptop temperature and if the vents are restricted that will increase the heat more. So if this laptop hasn't had the vents cleaned out for sometime this could result in Thermal overload and causing your laptop to shut down and worse case damage the system to point it no longer works.

 

Try updating the BIOS and Thermal framework client driver and check if it helps.

 

 

Link to update the BIOS.

 

Also, update the Intel Dynamic Platform and Thermal framework client driver using this link.

 

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions
are affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.

 

Also, Try performing the following ts steps:
 
1 - Right-click on any open space on your computer's taskbar.
 
2 -Select "Task Manager" and press "Enter."
 
3 -Select "View" from the Taskbar Manager's pull-down menu. If more than one computer is connected to your network, notice the graphs for all CPUs. Select "One Graph Per CPU." This will help determine which computers are using more processing time.
 
4 -Go to the "Applications" tab. Because this tab shows open programs in real time, you will be able to see exactly when a program has been opened and closed at the time that it occurs. Identify and close selected programs by highlighting each one separately and clicking on "End Task" to free up processing time. (Important: Make sure all work is saved prior to closing any programs.)
 
5 -Go to the "Processes" tab and view them, but do not delete any of them unless absolutely necessary. All of the hidden system processes and programs are listed here. (Note: See Warnings section.)
 
6 -Set your computer's cooling fan to "Auto." Next, slide the Processing Speed scale to "3-4." Slide the Cooling Method scale to the middle of the range. These settings will slow down the CPU when needed
 

 

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Hope to this answers your query!

Have a great day! 🙂

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi! @Marx1999, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand your laptop is getting overheated while playing the games.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your laptop?

 

As you mentioned your laptop is getting overheated while playing the games.

 

Gaming will raise the laptop temperature and if the vents are restricted that will increase the heat more. So if this laptop hasn't had the vents cleaned out for sometime this could result in Thermal overload and causing your laptop to shut down and worse case damage the system to point it no longer works.

 

Try updating the BIOS and Thermal framework client driver and check if it helps.

 

 

Link to update the BIOS.

 

Also, update the Intel Dynamic Platform and Thermal framework client driver using this link.

 

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions
are affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.

 

Also, Try performing the following ts steps:
 
1 - Right-click on any open space on your computer's taskbar.
 
2 -Select "Task Manager" and press "Enter."
 
3 -Select "View" from the Taskbar Manager's pull-down menu. If more than one computer is connected to your network, notice the graphs for all CPUs. Select "One Graph Per CPU." This will help determine which computers are using more processing time.
 
4 -Go to the "Applications" tab. Because this tab shows open programs in real time, you will be able to see exactly when a program has been opened and closed at the time that it occurs. Identify and close selected programs by highlighting each one separately and clicking on "End Task" to free up processing time. (Important: Make sure all work is saved prior to closing any programs.)
 
5 -Go to the "Processes" tab and view them, but do not delete any of them unless absolutely necessary. All of the hidden system processes and programs are listed here. (Note: See Warnings section.)
 
6 -Set your computer's cooling fan to "Auto." Next, slide the Processing Speed scale to "3-4." Slide the Cooling Method scale to the middle of the range. These settings will slow down the CPU when needed
 

 

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Hope to this answers your query!

Have a great day! 🙂

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

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