• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-26-2024 10:34 AM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509W4AV)
Operating System: Microsoft Windows 11

Good Evening,

 

Is my HP OMEN laptop working fine. The following screenshots were taken while I was exporting edited video in Blender.

 

While exporting, I observered that the Neither CPU nor GPU are being utilised fully. Furthermore, the CUP utilization and temperature was not normal.   

 

I don't play any game some of the often I use my laptop for 3D modeling. this was first time I was exporting 58 minutes video.

 

Intresting thing is fan was running at full speed and I checked the air flow which was normal. But the air was not warmer then 35 C while room temperature was at 24 C.

 

On the other hand  my DELL laptop is 10+ years old and while working at full load I can feel that Fans are ejecting the heat from laptop.

 

All my BIOS and drivers are updated.

 

Test Result.jpg

 

cpu core.jpgcpu.jpggpu.jpgSystem vital.jpg

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.