Camera

[Mario900]

Camera not working 

[A_Gayathri]

Hi @Mario900,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your OMEN by HP 16.1 inch Gaming Laptop PC's camera isn’t working, try these troubleshooting steps:

Check Privacy Settings:

• Go to Settings > Privacy & Security > Camera.
• Make sure camera access is turned on for apps you want to use.

Update Camera Drivers:

• Right-click the Start button and select Device Manager.
• Expand the Imaging Devices section, right-click your camera, and select Update driver.
• Choose Search automatically for drivers.

Restart the Camera App:

• Close and reopen the camera app you’re using.
• Try a different camera app to see if the issue persists.

Check for Windows Updates:

• Go to Settings > Windows Update.
• Check for updates and install any available updates.

Run the Troubleshooter:

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run the Camera troubleshooter.

Reinstall Camera Drivers:

• Go to Device Manager, right-click your camera, and select Uninstall device.
• Restart your laptop, and Windows should reinstall the camera drivers automatically.

Check for Software Conflicts:

• Ensure no other apps are using the camera at the same time.
• Check your antivirus or firewall settings to ensure they’re not blocking the camera.

Check Physical Connections (if applicable):

• If your laptop has a detachable camera, make sure it's securely connected.

Refer to this document:  OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000

Click here HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10)

click here  Camera doesn't work in Windows

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.