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08-24-2020 11:09 AM
I have a gaming laptop it is hp pavilion 15 ec-0101ax
It is supposed to be a very good laptop with amd Ryzen 5 and nvidia GTX 1650 and 8 gb ram. But when play fortnite the laptop has a lot of fram drops and it completely freezes. I think this might be due to low ram storage so for my question " can I use any 8 gb ram stick and add it to the empty slot or are there any compatibility issues ??"
08-24-2020 05:04 PM
1. RAM: it has 8 GB DDR4-2400 SDRAM (1 x 8 GB) now and supports 32GB (2 x 16GB). You can upgrade to
(a) 16GB: add same 8GB to slot 2 or using the following compatible RAM:
(b) 32GB: install 16GB each to both slots using the following compatible RAM:
(RAM will run @ 2400MHz)
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08-24-2020 10:27 PM
Press win + R, type in "msinfo32".
If it is F.08 that should be the issue else you should take it to the service centre ( the former is more likely to be the case imo ).
You cannot rectify anything. We all are going through the issue and waiting for a fix or a new bios update.
HP has let everyone down this time.