Can't change keyboard color in Omen Light studio

[Eevees]

When entering Light studio, an inscription is displayed stating that the device is not supported by Light studio. But in the list with devices that support it, there is an Omen 15 gaming laptop, on which I am trying to change the color of the keyboard. What should I do?

[Eevees]

No, my laptop didn't have any zones at all, just an inscription that the device is not supported and a completely gray keyboard.

[BOSSXXXL]

Your device have rgb but i think you need to download last keyboard software go to Microsoft store and look for omen that's it and setup it then you can change colors

[banhien]

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@Eevees wrote:

No, my laptop didn't have any zones at all, just an inscription that the device is not supported and a completely gray keyboard.

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@Eevees 

That message says it all. When open your machine on the VERY FIRST time, did you see 4 zones on key board when opeing Omen Gaming Hub again first time:

                   

Regards.

[Eevees]

And what kind of application to look for in the Microsoft store?

[Eevees]

I don't remember this being shown to me, I didn't have the light studio app pre-installed, I installed it from the Microsoft store and from the very beginning it was written to me that the device is not supported..

[banhien]

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@Eevees wrote:

store and from the very beginning it was written to me that the device is not supported..

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@Eevees 

Message says it all.

Regards.