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HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 11

i have just bought a new laptop but it doesn't connect to wifi every time I turn it on. Every time I have to restart and then it connects to wifi 😕 I can't understand the exact problem but I have done everything I could form the internet.

 

 

1 REPLY 1
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Hi @HITANSHI,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset

Removable Battery 

 

1) Shutdown the computer. 

2) Unplug all the Adapter and peripherals connected. 

3) Remove the Battery. 

4) Press and hold down the power button for 15 to 20 seconds. 

5) Plug-in the Adapter and put the Battery back into the computer. 

6) Try to turn on the computer. 

 

Built-in Battery 

 

1) Shutdown the computer. 

2) Unplug all the Adapter and peripherals connected. 

3) Press and hold down the power button for 15 to 20 seconds. 

4) Plug-in the Adapter. 

5) Try to turn on the computer. 

 

BIOS default: (do not skip any troubleshooting steps even if you feel steps are repeating)

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and    Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked to Exit Saving Changes.
  6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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