Can't install intel graphic drivers

[lucas42s]

Hello

I'm trying to install the latest drivers for my laptop dc0017np and im having some problems.

By going in to the Software and drivers section for the product, there is only drivers from 2019 and below.

I tried installing the drivers from the intel website, but while installing I get an exit error code 8.

To give more details about this problem I noticed that going in to the device manager I'm not able to find any intel drivers on display drivers.

Hope you can help me 🙂

[Paul_Tikkanen · Accepted solution]

Hi:

According to chapter 1, page 1 of the service manual your notebook only has the discrete NVIDIA® GeForce® GTX 1070 graphics adapter, not the switchable Intel/Nvidia graphics.

OMEN by HP 15 Laptop PC Maintenance and Service Guide

That's why the Intel graphics driver won't install.

[lucas42s]

Thanks for the fast reply !!

So there's no reason to have intel graphic drivers at all ?

[Paul_Tikkanen]

That's correct. 

No reason to try and install the Intel graphics driver, because your notebook does not have an Intel GPU at all. 

[lucas42s]

Thanksss for the help!!! 

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.