• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi so today i have pleyed Victoria 3 game on my pavilon gaming 15 laptop, few hours before it turned of it started laging but i haven't payed top mutch etention and then all of a sudden laptop turned of. I vasn't exsactli stressed about the situation beckouse it has happened allredy and i thought it was overheated and it will soon cool down and reboot it self but it did not. The weird thing IS that when i Press the Power button it lights Up for breaf moment, aproximetli 4 to 5 seconds and than the Led turns off and when this happens nothing else boost Up and fans are comletly quiet. I tried the hard restart but without getting batery out of the laptop beckouse it IS not possible on this Pc, i checked the Power source and event tried to boost Up the BIOS but nothing works

3 REPLIES 3
HP Recommended

Hi @Matej-V,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the Computer does not boot or start.

 

This document provides possible solutions to common computer startup issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help.


Remove discs and devices and perform a hard reset

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

 

  • Turn off the computer.
  • Disconnect the AC adapter.
  • Remove any discs from the disc drive.
  • Remove memory cards from the card reader slot.
  • Disconnect all nonessential devices such as printers, scanners, external hard drives, and USB flash drives.
  • NOTE: Do not disconnect your mouse, keyboard, or monitor.
  • With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
  • Reconnect the AC adapter, and then turn on the computer.
  • If the computer starts, reconnect the devices one at a time to determine which disc or device is causing the problem. Continue with the troubleshooting to test the hardware for failures.
  • If Windows does not start but the screen turns on, continue with the troubleshooting to test the hardware for failures.
  • If there is no noise from the computer case or fans, the lights on the computer do not turn on (including the keyboard lights), and the screen does not receive a video signal, your computer might not be receiving power. Contact HP for further support.

 

Click here for the remaining steps. 

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi so sorry that i haven't ubdated you, mi computer is nie Up and running, mabye it wars just a cooling problem but anyway thanks for help

HP Recommended

Hi @Matej-V,

 

Fantastic 🙂 I truly appreciate your time and patience,

If you need further assistance, feel free to reach out to us. 

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Have a great day!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.