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‎02-02-2019 03:48 PM - edited ‎02-02-2019 03:50 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavilion Gaming Laptop 15-cx0xxx and when i'm going to update the Intel RST Driver i always get this message  what can i do to solve it?Screenshot (551).png

1 person had the same question
3 REPLIES 3

‎02-04-2019 07:46 PM - edited ‎02-04-2019 07:47 PM

HP Recommended

@AsuraDorian,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • Are you facing any issues with the computer?
  • What is the exact model and product number for your computer?
  • From which website or application you are downloading the driver?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎02-04-2019 08:37 PM - edited ‎02-04-2019 08:37 PM

HP Recommended

1. No i'm  not having any other issues with the laptop

2. Model : HP Pavilion Gaming Laptop 15-cx0xxx & Product Number 3WF00UA#ABA

3. From the HP Support Assistant

4. No

5. Yes

Was this reply helpful? Yes No

‎02-05-2019 11:03 AM

HP Recommended

@AsuraDorian,

 

Thank you for the information.

 

I recommend you download and install it from the below link and check.

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92854.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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