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HP Recommended

Hi Garp,

 

I too have the same issue in that the laptop warranty expired before I purchased it. Am I able to send you details to  resolve this?

 

Thanks

HP Recommended

Hi @bwangsbsb,

 

Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

 

Take care, and have an amazing day! 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Hello I am also unable to dispute online the option is unavailable. I have invoice and proof of purchase. Can you raise a dispute request on my behalf I am not able to contact support either. Only a virtual agent. Please help at the earliest.

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