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HP Recommended
OMEN by HP - 15-ce072tx
Microsoft Windows 10 (64-bit)

The battery model is SR04XL. Can anyone help me regarding this?

2 REPLIES 2
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@IshuSingh 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c05610121

 

It uses 4-cell, 70 Wh Li-ion  part # 917724-855 which is N/A from HP now

 

       https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

Please try

       https://www.newegg.com/p/16J-01GT-00G44

 

Regards.

BH
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@Banhien

Thank you for your response

 

I live in India and when I switched to my country, it wasn't available. I have tried ordering the battery from another online seller but it was duplicate battery and the backup was very poor. This is the reason why I am searching for original product.

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