Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Product Name-HP Pavilion Gaming Laptop 15-ec0xxx\
Mouse- Elan Input Device
I'm unable to use my mouse and keyboard at the same time. Elan doesn't have a section to turn off palmcheck or smartsense like Synaptic.
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
You can enable/disable the touchpad option from Control panel under Mouse option. Control panel contains settings of all the system device installed on the computer.
To disable the touchpad option on the computer, follow the steps below:
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
Didn't find what you were looking for?
Ask the community