• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Locked

‎08-12-2024 01:09 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I was trying to open a game then my laptop closed itself and now when I try to open its not opening and no fans working as i hear. But when i try to charge it i see that its charge is full. 

Category:
1 REPLY 1

‎08-15-2024 05:17 AM

HP Recommended

Hi @Ezrealistic,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the laptop.

 

To be able to answer you effectively, we need some information.

 

Could you elaborate more on the issue?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.