Capslock indicator doesn't turn on

[Ghost-shadow]

Hello, I have an issue with the Caps Lock indicator. The key itself works, but the light doesn’t turn on. Sometimes it blinks in a cycle (I counted around 60 times). The laptop itself functions normally. The model is HP pavilion gaming 15-dk0164TX. Recently (a month ago), I replaced my old Toshiba 1TB 5400rpm HDD (due to bad sectors) with a new WD Black 1TB 7200rpm HDD.

[zoey7886 · Accepted solution]

@Ghost-shadow, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Capslock indicator doesn't turn on! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The issue you are facing with the Caps Lock indicator light not turning on or blinking could be related to several potential factors:

Loose Connection of Recently Added Hardware: Since you recently replaced the old HDD with a new one, it's possible that this caused some loose connections:

• Check if the connection to the new HDD is secure.
• Ensure that the cables and connectors are properly seated.

Faulty Components: Blinking lights often indicate a problem with the basic functionality of a critical component, such as the processor, BIOS, memory, or graphics cards. Here are steps to troubleshoot:

• Blinking Lights Pattern: Identify the blink pattern and refer to the HP troubleshooting guide for corrective actions. For example, count the number of blinks in a sequence followed by a pause.
• Reseat Memory: If internal hardware components (like memory) have been recently added or removed, reseat these components, as they might not be connected properly.
• Diagnostics Tool: Use HP PC Hardware Diagnostics (UEFI) tool to test the suspected components.

Diagnostic Error Messages: Diagnostic error messages might indicate problems that can be resolved by updating firmware for the components. Follow these steps:

• Check for and install updated firmware for your BIOS and other hardware components using HP PC Hardware Diagnostics (UEFI).
• Restore hardware to its original condition (e.g., bootable solid-state drive instead of the changed hard drive).
• Reseat suspected components and verify connections.

Status Lights and Error Messages:

• Refer to the laptop’s service manual for guidance on the blinking light codes.
• These codes might give a clue about what component might be malfunctioning.  

Hope this helps!

Take care, and have an amazing day!  

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Regards,