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HP Recommended
HP Pavilion Gaming 15 cx0818no
Microsoft Windows 10 (64-bit)

Hi guys!

I appear to have a problem with my laptop and i just cant figure out whats going on. I bought the HP Pavilion 15 gaming laptop a few weeks ago and this has been an occurring issue. When im just running the laptop on a daily basis doing normal things, there are no problems - but i enjoy playing Rocket League, and i play it at a decently high competitive level so this issue is a major problem for me.

A while after i start playing, the charger apparently starts cutting in and out, (not to be confused with "plugged in, not charging" - although that sometimes comes up too), like one moment it's charging, the next moment it doesn't even recognize that the charger is plugged in (even though i have done absolutely nothing, the icon is literally appearing and disappearing several times a minute). I've had 2 of the same laptop, and it did the same on both, so im thinking that it's either a general hardware issue, or a software issue.

But!

The moment my charger stops charging, my game immediately drops from around 200+fps to 50-80 fps (but it is extremely bitty and "framey", not consistent at all) . I have looked into the Nvidia battery booster, and have turned it off, but still whenever the laptop loses charge, the fps goes mad. So as you can imagine, when the charger is working and not working several times a minute it makes the game unplayable 

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 Please help me!

1 REPLY 1
HP Recommended

Hi @FeelfyPeenut

 

Welcome to the HP Support Community. 

 

Please try these steps - HP PCs - Improving Video Game Performance or FPS (Windows 10) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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