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12-28-2022 04:19 PM
Product: OMEN by HP - 17-w253dx
Operating System: Microsoft Windows 10 (64-bit)
HP Omen 17-w253dx
So, recently while I was away someone spilled some cleaning solution on my keyboard. I tried to let it air out and dry for 24 hours to no avail. A lot of keys on my keyboard currently do not work, the trackpad isn’t responding appropriately and when I start my laptop up it says there’s a cooling fan issue. I’m not sure what to do at this point because it’s hard to find parts.
Is it worth extending the warranty and trying to send it in? Or am I looking at buying a new laptop?
Thank you.
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