Clicking Noise

[Dimitri_Sfikas]

Okay so I am unsure of what my problem is but I have two thoughts. I have a unknown clicking noise coming from my HP Omen 15 laptop, it sounds like clicking and clunking then silence for a bit. I have asked around, I have been told it could be the dust on my fans but I have very little dust on my fans, one reason I don't think it is my fans is because it sounds like the clicking noise is closer to my hard drive and when the noise goes silent I can still hear my fans which are not making a clicking noise. But sometimes I think its both the fans and the hard drive  Also my startup time is like 25 minutes to like half an hour, I don't know why. I have done tests on my computer and I have deleted any threats. For a couple weeks it was like my Windows was corrupted but then all of a sudden it came back but the clicking noise did not. I am unsure whether or not my windows is 32 or 64 bit so I did not select anything, it is windows 10. I need help fast honestly. I cannot deal with my start up time being half an hour with the amount of work I need to do at school. I really hope all I have to do is reinstall Windows and I hope the clicking is a simple fix.

Thank you in advanced, I am very unsure of any of this please help soon. 

[Photoray002]

Hello Dimitri_Sfikas

What is the full product or model number of your Omen so we can better understand what you have?

Product number is in tiny letters on the bottom  of the case, also in the HP Support Assistant.

25 minutes to start up is ridiculous.

Run the Diagnostics Test at power on.

• Rapidly tap F2 at power up.
• Choose Component Tests and go to Hard Drive Tests.
• Run the Quick Test first. If nothing is found, run the Extensive Test.

[Dimitri_Sfikas]

OMEN by HP Laptop 17-an0xx

p#1KV90UA#ABA

Hope this helps

[Photoray002]

Remove the Serial Number from your post for your security.

Run the Diagnostics.

[Dimitri_Sfikas]

I will run both tests, I will run the quick test now while I am still up and run the Extensive test over night and look at the results in the morning. I'll get back on here then. 

[Photoray002]

Only run the extensive test if the quick test finds nothing.

[Dimitri_Sfikas]

So I ran both and got the same result...
Battery check: Primary - OK (0)
Processor Check: PASSED
Wireless Module Check: PASSED
Hard Drive SMART Check: FAILED
FAILURE ID: GW0CQX-8PL91A-MFPURG-608B03
Product ID: 1KV90UA#ABA
Hard Drive 1 - Secondary HDD Bay

This is all another language to me, but I'm sure you can help out.

[Photoray002]

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

It means you need to contact HP Support for a warranty issue.

Your hard drive is dead or about to fail.

HP needs to replace the drive.

Contact HP Worldwide | HP® Official Site

Choose the country you are in, then choose Support and follow the prompts.
NOTE: Options and hours of operation vary between countries.

[Photoray002]

Note that HP does not do data backup.

You will lose whatever is on the drive when you send it in.