• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here's how to use the Instant Pair with the Cloud III S and Pulsefire Haste Pro or Pulsefire Saga Pro, Click here to check it out!
Locked

‎11-28-2022 03:47 PM

HP Recommended
Product: HP Pavilion Gaming - 17t-cd0000 CTO

When I try to turn on my computer, the power light is on for about 3 seconds, then it turns off. No fan turns on, and do not hear anything happening. I have tried this with the battery out, and the AC charger plugged in, nothing. I have tried completely draining, and resetting the system, but taking out the battery, no power connected, hold the power button for 30 seconds. Still nothing. The LED is on when the power is connected, and the battery has power when I test it. What should my next step be to trouble shoot what is going on?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.