Computer won’t boot up

[Austin125]

I am not able to power on my computer after doing all the steps HP provided, the light will not show up that the power is flowing

[Kuroi_Kenshi]

Hi @Austin125,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your computer is not powering on and no lights indicate that power is flowing. Let’s go through a few steps to check what could be causing this.

Check the power source
Ensure the wall outlet is working by plugging in another device.
If using a power strip or surge protector, try connecting the computer directly to the wall.

Inspect the power cord and adapter
Make sure the power cord is fully connected to both the computer and the power source.
Look for any visible damage to the cord, plug, or adapter.

Perform a hard reset
Disconnect all external devices and the power cord.
Press and hold the power button for 15–20 seconds to discharge residual power, then reconnect the power and try turning it on.

Check the battery (if applicable)
For laptops, remove the battery if it is removable and connect only the AC adapter.
Try powering on to see if the battery is causing the issue.

Test with an alternate power cord or adapter
If available, use a compatible spare power cord or adapter to rule out a faulty adapter.

Inspect internal connections (desktop)
For desktops, open the case and ensure the motherboard power connectors are securely seated.
Check for any loose cables or damaged components.

Look for signs of life
Press the power button and observe any fan movement, LED blink, or sound.
Even a brief response indicates that some power is reaching the system.

Try minimal hardware startup
Disconnect all non-essential components like additional RAM sticks, drives, or expansion cards.
Attempt to power on with only CPU, one RAM stick, and motherboard connected to see if a peripheral is causing the no-power condition.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,