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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-27-2020 01:42 AM

HP Recommended

Good to hear. Your PC should be good to go now.

When you get the new router, don't let the Comcast guy set it up to auto switch. You want to manually pick the networks (securely of course). Just my opinion on that option.

 

 

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‎06-27-2020 01:43 AM

HP Recommended

That option you set in the Device Manger wont hurt anything else on the PC.

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‎06-27-2020 01:44 AM

HP Recommended

THANK YOU SO MUCH! Support people from either company were totally zero help and I'm so thankful you tried to solve the problem even when you were unsure. You're a magician. I've been struggling with this for two days now. Thank you again so so so so so much! 😭

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‎06-27-2020 01:44 AM - edited ‎06-27-2020 01:46 AM

HP Recommended

You are very welcome. Not everyone is a gamer and has any clue to those types of issues. Glad it worked out.

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‎06-27-2020 01:45 AM

HP Recommended

I did, thank you again!

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