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Khanh0310
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Message 1 of 2
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Crack in the shell at the corner

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HP Omen 15

I'm sorry if this question has been asked before, but I browsed the forum and couldn't find much relevance.

I found a small hole and crack on the side of my laptop. While I don't remember dropping or bumping my laptop on anything, it might have been due to mishandling. I can't really get any support right now, and don't know much about laptops in general, so I wonder if I should do anything to remedy / mitigate the damage (e.g. I feel a bit concerned about moisture and dust being able to get in, so I wonder if I would have to seal it with tape, or get it sealed with epoxy etc...). The damage doesn't look to be near a joint or anything critical as far as I know, but it would still be nice to be able to address this and prevent future damage. Thank you.

Edit: Pictures for the crack because the upload picture feature seems to not be working.

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@Khanh0310

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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