• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎02-26-2024 02:36 PM

HP Recommended
Product: HP ZBook Firefly 14 inch G8 Mobile Workstation PC (275W7AV)

User's laptop is crashing, HP ZBook Firefly G8, Windows 10 64-bit.  My users is getting 2 driver errors. The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_9A03&SUBSYS_880D103C&REV_01\3&11583659&0&20

 

2nd error: The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.