DXGI error device hung crashes in all games

[bvsme]

For quite some time now all my games eventually crash with a DXGI_ERROR_DEVICE_HUNG error message as seen in the screenshot. I have tried all the steps in this thread. All drivers are updated, temperatures remain steady, and even a full clean OS installation did nothing. I have no idea what else to try. Could someone help?

[Hawks_Eye]

Hi @bvsme 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for hanging in there—this kind of persistent crash can be incredibly frustrating, especially when you’ve already done all the right things. 

That DXGI_ERROR_DEVICE_HUNG message typically points to a breakdown in communication between the GPU and DirectX, often triggered by driver instability, overclocking, or system-level timeouts.

Let’s dig deeper with a few advanced steps that might finally bring relief:

🧠 Advanced Fixes to Try

1. Disable GPU Overclocking

Even factory overclocking can cause instability.

• Open NVIDIA Control Panel > Help > Enable Debug Mode.
• This forces the GPU to run at reference speeds.

2. Clear DirectX Shader Cache

Corrupted shader cache can cause rendering hiccups.

• Go to Settings > System > Storage > Temporary files.
• Select DirectX Shader Cache and click Remove files.

3. Force Dedicated GPU Usage

Ensure games aren’t accidentally using integrated graphics.

• Open NVIDIA Control Panel > Manage 3D Settings.
• Under Global Settings, set Preferred GPU to your RTX 3070.
• Under Program Settings, assign each game to use the high-performance GPU.

4. Disable In-Game Overlays

Features like ShadowPlay or Xbox Game Bar can interfere.

• Open GeForce Experience > Settings > Turn off In-Game Overlay.
• Also disable Xbox Game Bar under Settings > Gaming.

5. Try Running Games in DirectX 11

Some titles crash more often under DX12.

• In game launchers like Steam or Epic, add -dx11 or -d3d11 to launch options.
• This forces the game to use DirectX 11 instead of 12.

If none of these work, we may be looking at a deeper hardware-level issue—possibly with the GPU itself or system memory. I can help you run a memory diagnostic or check for firmware updates next if you'd like.

Let’s keep pushing forward—you’re not alone in this! 🎮💪

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[bvsme]

Hi, thanks for the reply!

Unfortunately none of these fixes worked for me. I already ran some memory checks in the HP Hardware Diagnostics tool, but it found no issues. Is there anything else i might try?

[cucczucc]

try to underclock your gpu

[bvsme]

I tried that as well, no visible difference.