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‎02-26-2024 06:22 AM - last edited on ‎02-28-2024 05:21 AM by Retired

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)

I recently bought an HP Victus 16 gaming laptop and it hasn't even been 3 weeks of use and i just noticed a dead pixel (I'm pretty sure it's dead and not just stuck, because i tried a lot of different "solutions" for stuck pixels). Is this normal? And if not, could i get it fixed/replaced with my warranty? (also is there any way to see what my warranty covers) 

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1 REPLY 1

‎02-26-2024 12:16 PM

HP Recommended

Sorry, but we are just a Community Support forum staffed by part-time volunteers not associated with HP.


We have no access to other HP functional areas including: billing, repair (i.e., Service Centers), sales, or legal (i.e., warranty).


For these issues, your best bet is to contact HP Customer Service to see what they will do for you:


https://www.hp.com/us-en/shop/cv/customerservice



I am a volunteer and I do not work for, nor represent, HP
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