cancel
Showing results for 
Search instead for 
Did you mean: 
MChap
New member
1 0 0 0
Message 1 of 2
459
Flag Post

Decent specs OMEN Laptop but I can barely run any games and it gets really hot

HP Recommended
omen by hp - 15-dc0025nf
Microsoft Windows 10 (64-bit)

Hello,

About a year ago I bought this OMEN 15-dc0025nf laptop with these specs:

- Intel Core i7-8750H 2,2 GHz (up to 4,1 GHz with technologie Intel® Turbo Boost)
- RAM 12Go
- Storage 1To HDD + 256Go SSD
- GTX 1070 8Go

To me these specs seem pretty good, I should be able to play most things without much problem. But I can't for some reason. Most 3D games have to be put on the lowest settings with a super low resolution to be played normally. Most 2D games are fine, but some still have a hard time. I can play games like League of Legends or Minecraft on decent graphics, but if I try to play anything a little more demanding it just won't let me play unless the graphics are so low that the game looks like 1993 Doom.
I tried updating all my drivers and messed around with nvidia settings with little success. And it feels like the performance is getting even worst recently. The laptop also gets very hot, the CPU can very quickly ramp up to +95°C and the GPU goes from 75°C to +90°C.

I did a Speccy snapshot, I hope it helps:  http://speccy.piriform.com/results/TruCsNG4MRhWY5zb6Ln3S8t

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,679 23,637 1,077 1,115
Message 2 of 2
Flag Post
HP Recommended

@MChap
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. 

      

    To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. 

      

    By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. 

      

    If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. 

      

    For more assistance, please check a similar HP Forums post (Resolved): Click here    

    (Though the header is different the steps will help get you a fix). 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation