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HP Recommended
HP Pavilion x360 Laptop- 14m-dw0023dx
Microsoft Windows 11

My battery is having some sort of issue. I **bleep** down my laptop when it was on 59% but when I tried turning it on, it was dead. This happened about 3 times yesterday, my laptop would go to 0% when I shut it down, even when if it was at 100% before the shutdown. I’d have to plug in my laptop to turn it on and when it comes on, it goes from 0% to 100% in less than a minute.  

 

I am not sure if it needs a replacement or something else but I have been trying to find a replacement battery on the HP parts store and I cannot seem to find one. I need help going about getting one. 

 

1 REPLY 1
HP Recommended

@Ju_M,

 

Welcome to our peer-to-peer HP Community Forum!

 

As per: https://partsurfer.hp.com/partsurfer?searchtext=9GF08UA, your HP Pavilion x360 Laptop- 14m-dw0023dx (9GF08UA) is to be fitted with this battery with p/n: L83393-006 "Battery 3C 43Wh 3.75Ah LI PV03XL", which looks like this:

 

NonSequitur777_0-1697348737735.png

 

You should be able to purchase a quality L83393-006 (PV03XL) battery online, via one of the eCommerce sites available in your country. Here is a purchase example in the US: Amazon.com: ASODI PV03XL L83393-005 43.3Wh Laptop Battery Compatible with HP Pavilion 13-BB,14-DV, P....

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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