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‎11-05-2024 10:42 AM - last edited on ‎11-05-2024 12:04 PM by Moderator

HP Recommended
Product: HP ENVY - 17-ae120nd

Broken status is Stated, but we need The result and feedback for insurance Company

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2 REPLIES 2

‎11-06-2024 05:03 AM

HP Recommended

Hi @RickvanLoo,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get more details on the status, I recommend you contact phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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‎11-08-2024 11:37 AM

HP Recommended

In the past case nr 5126865710 was opened due to broken laptop. We i never get the final report or estimation of cost impact of laptop. Screen was/is broken but part was not available. Can i get the document of end result of this case. Because i only have the start e-mail that this case is opened. 

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